March 21, 2007

Remote IT Department: Support.com

Filed under: Business Process

Support.com is an instant direct-to-consumer tech support. While customers watch Support.com’s technicians diagnose and troubleshoot any PC problem, Support.com’s reps stay on the phone to guide customers through the process, customizing their service and helping prevent issues in the future.


Support.com has their call center in NY, with agents always standing by, so the customers will never wait on hold. Customers get immediately connected to a friendly, understandable expert who will solve their computer problems on the spot.

Support.com Services include:

Comprehensive Problem Resolution
Virus and Spyware Removal
System TuneUp
Secure Your Computer
Printer Setup & Troubleshooting
Windows Vistaâ„¢ Upgrade Assessment

Visit Support.com to learn more.

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